Director/Leader Customer Engineer

Applied Materials Confidential

Leader - Customer Engineer About Applied Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.

Unique Opportunity

As a Customer Engineer Leader, you will play an integral role in supporting the first private semiconductor FAB in India and in building the semiconductor ecosystem within the country. This position offers the prospect of advancing your career alongside the industry while establishing a high-performing team from the ground up.

To learn more about life as a Field Service Engineer, visit the Field Service Engineer page.

Responsibilities

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Building the Organization: Responsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements.

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Leadership: Provides direction, coaching, and development for team members.

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Problem Solving: Identifies and resolves technical, operational, and organizational issues.

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Customer Relationship Management: Maintains and develops relationships with customers.

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Operational Management: Manages financial, manpower, and operational requirements.

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Communication: Effectively communicates business progress, goals, and updates.

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Safety Practices: Ensures appropriate safety practices among team members.

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Quality Improvement: Promotes processes to reduce cycle time and drive continuous improvement.

Additional Requirement

Candidates must be willing to relocate to Singapore/Taiwan for up to 6-9 months upon employment and subsequently be based in Ahmedabad, Gujarat after the initial 12 months.

Domain Skills

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Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance).

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Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes.

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In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred.

Education

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Bachelors/Masters in Engineering or Equivalent. Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and Metallurgy.

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Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. To learn more about our commitment to DEI visit the Applied Materials Inclusion page.