Endpoint Engineer (Tenant) (m/f/d)

Role Purpose:

You will play a key role in ensuring our employees have secure, reliable, and seamless access to their devices and applications. You will own the lifecycle of corporate endpoints—from provisioning and onboarding to application deployment, compliance, security hardening, and retirement—using Microsoft Intune, Autopilot, and Defender.

Key Responsibilities:

• Endpoint Provisioning & Lifecycle Management: Plan and operate device onboarding (Microsoft Intune / Autopilot), automate provisioning processes, and manage the full device lifecycle including inventory accuracy.
• Software Packaging & Application Lifecycle Management: Package, test, deploy, and maintain applications via Microsoft Intune, including versioning, updates, retirement, compatibility testing, and app catalog governance.
• Mobile Device Management (MDM): Manage enrollment and administration of iOS and other mobile devices, enforce compliance policies, oversee app deployment, conditional access, and device lifecycle events.
• Patch & Update Management: Define and operate update rings, Windows Update for Business policies, driver/firmware strategies, and third-party patching, including monitoring, remediation, and rollback management.
• Endpoint Security & Hardening: Implement and maintain security baselines (e.g., BitLocker, Defender, firewall, ASR), define OS and application hardening standards, and manage policy exceptions.
• Compliance Monitoring & Governance: Operate and enhance compliance policies, ensure adherence to internal and regulatory standards, and govern endpoint policy frameworks and approval processes.
• Vulnerability & Risk Management Support: Analyze and prioritize vulnerability findings, define risk-based remediation actions, track resolution progress, and escalate blockers where necessary.
• Threat Detection, Reporting & Metrics: Ensure endpoint visibility for Security Operations, respond to security alerts according to playbooks, and deliver automated reporting and KPIs on compliance, risk, and endpoint health.

Recommended Qualifications:

• Minimum 3 years of professional experience in IT or a related field
• Bachelor’s degree in Computer Science or a comparable discipline
• Strong knowledge of IT systems, IT technologies, networks, workplace environments, and computer hardware/software
• Proficiency in MS Office applications
• Excellent written and verbal English communication skills
• Ability to prioritize effectively, focus on high-impact tasks, and demonstrate strong time management and attention to detail
• Collaborative, responsible, and patient team player, comfortable working in multicultural environments; ITIL knowledge is an advantage
• Willingness and ability to travel internationally

You will be a good fit for the role when you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.

Benefits:

• At our organization, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.