D365 Engineer

About the Role

We are seeking a D365 Engineer to join our Product & Technology team. In this role, you will be responsible for developing and maintaining our organization's Microsoft Dynamics 365 CRM platform. Acting as a technical SME and system administrator, you will design and deliver solutions that support business transformation, automation, and integration across the organization.

Responsibilities

• Develop, configure, and deliver Dynamics 365 solutions that meet user and business needs.
• Lead or participate in design and architecture sessions with key stakeholders.
• Build and customize CRM entities, forms, views, dashboards, and workflows.
• Develop and debug plugins using C#, JavaScript, and Azure functions.
• Integrate Dynamics 365 with external systems using APIs, REST/ODATA endpoints.
• Maintain code repositories, solution files, and version control.
• Provide technical analysis, troubleshooting, and best practice advice.
• Collaborate within agile scrum teams to plan and deliver sprint goals.

Qualifications

• 5+ years’ experience with Dynamics 365 CE Online.
• Strong skills in customization, configuration, and solution deployment.
• Proficient in JavaScript for Dynamics CRM and plugin development in C#.
• Experience with CRM APIs, REST/ODATA endpoints, and Azure functions.
• Skilled in configuring security models (roles, groups, teams).
• Comfortable with Visual Studio, Bitbucket, Git, and CRM SDK.
• Strong problem-solving, communication, and stakeholder management skills.
• Organized, resilient, and detail-oriented with a proactive, “can-do” mindset.

• Exposure to Unified Interface, Virtual Entities, and Power Platform (Power Automate, Dataverse, PowerApps).
• Knowledge of Azure components and data services (Azure SQL, Data Export Service).
• Ability to create custom HTML web resources.

Why You’ll Love Working Here

• Be part of a national market leader in transport and enterprise technology.
• A collaborative and innovative Product & Technology team.
• Employee benefits including FLARE rewards, learning & development opportunities, paid parental leave above NES, Westpac banking deals, EAP, monthly recognition awards, and more.