As the curtain rises on 2024, a mix of uncertainty and anticipation fills the air. For HR leaders around the world, this new year and new beginning serve as a blank canvas brimming with possibilities and challenges vying for their attention. Facing the familiar and the unfamiliar both requires a keen and clear vision of the future.
At Global Talent Exchange, we reached out to 5 remarkable leaders, seeking their insights on what lies ahead for the industry. Their diverse perspectives, honed by years of hands-on experience and forward-thinking prowess, offer not just trends and predictions but frame the very blueprint for how the future of work shall be shaped.
So, come along the journey. Open your mind to the collective wisdom, the shared vision, the spark of brilliance! Prepare to be surprised, inspired, and perhaps even a little challenged.
Here is YOUR key to a successful 2024. Dive right in.
VIREN DOSHI, GLENMARK PHARMACEUTICALS
Technology: Today, Organizations are embracing technology, leveraging AI and CRM tools to streamline recruitment and enhance employee productivity. This technological shift not only simplifies recruiters’ roles but also fosters diversity and inclusion by improving accessibility for candidates with disabilities and broadening outreach strategies. The key is to use technology as a tool, augmenting recruiters’ capabilities rather than replacing them.
Early Career Hiring: Furthermore, there’s a growing emphasis on early career hiring programs aimed at candidates from diverse educational backgrounds. By prioritizing diversity in these initiatives in 2024, companies can aim to cultivate a more inclusive workforce, correlating diversity with improved financial performance. It’s as the saying goes - Catch them young and watch them grow!
Employer Branding: What several leaders today unfortunately overlook is a compelling employer brand - your secret weapon in disguise! Crafting a unique story that genuinely conveys your organization’s culture and values can help you attract top talent from around the world. Recruiters today serve as brand ambassadors, fostering a candidate experience that speaks volumes.
Talent Mapping: Additionally, strategic talent mapping and engagement are becoming pivotal in the quest for the right talent. Business leaders must invest time in conversations that offer insights into career growth, organizational culture, and learning opportunities.
Employee Experience: Lastly, what people see, hear, think, and feel about the workplace can make all the difference in their output. Leaders, make it your priority this year to dedicate a role entirely or partially dedicated to perfecting the employee experience, and watch your retention rates go up and onboarding costs come down!
PRASHANT PAI, CIPLA
Triple A’s: Automation, Analytics & AI: In 2024, the focus will largely shift to the candidate experience, starting from their initial encounter with an organization to onboarding. HR teams will need to upgrade their recruitment software to attract top industry talent. Leveraging analytics shall become crucial in talent acquisition, aiding in predicting success, spotting trends, and refining recruitment strategies. Advanced recruitment modules incorporating AI will help streamline interview scheduling and application processing, boosting efficiency and reducing hiring timelines.
Diversity, Equity & Inclusion: Beyond HR, business leaders will have to recognize the significance of a diverse workforce as a catalyst for innovation, creativity, and productivity. I foresee a surge in scouting talent with diverse experiences, fostering greater geographical mobility. Definitely, candidates will too prioritize organizations that have diverse talent pools - after all, it’s a key determinant of the workplace culture! Above all, Gender pay equity will determine an organization’s attractiveness in the talent war.
Gig Work Dynamics: In 2024, gig jobs will gain prominence, allowing organizations to integrate gig workers into their workforce, offering flexibility beyond traditional office setups. This shift will support women returning from maternity, enabling a balance between aspirations and family.
No End to Learning: Companies will invest in diverse learning platforms, ensuring employees access deep-level learning in core areas and emerging technologies like AI.
Evolving Employee Experience: As it continues growing in prominence, the employee experience will become a key retention factor. Beyond financial and physical engagements, mental engagement will emerge as a differentiator. Engaging families will also shape employee connections with organizations!
Networking is Key: In 2024, talent scouting will increasingly rely on networks and connections. That’s what the future is all about. Information through these channels will significantly influence decisions to join or decline offers.
Revamping Rewards: Transparent and clearly communicated reward programs will gain traction. Customized rewards and retention strategies tailored to individual lifestyle changes will take precedence - it’s a great way to show your people you care! Emphasizing team success will complement individual performance-based rewards.
LAVNEET KAUR LAMBA, ALEMBIC PHARMACEUTICALS
Simplifying the future, I’d like to steer the course by embracing the transformative power of what I call the ‘5 Ds’ - each that stands as a pillar, potentially reshaping how we perceive and engage with work.
Diversity stands as a testament to the evolving workforce - and yes, it goes beyond gender! HR leaders like myself are now tasked with understanding and integrating the varied motivations and requirements of different generations, from Baby Boomers to Gen Z. Bridging these generational gaps is crucial for fostering collaboration and synergy within the workplace.
Digitalization, the second D, has become the heartbeat of modern work culture. The use cases for HR are just as varied as any other profession and leaders must begin, if they aren’t already, leveraging tools like Chat GPT to take care of the mundane tasks. Treat AI as a new employee, use the help effectively, and allow your attention to remain focused on the most important aspect of your job - the people.
Data-driven decision-making is the third D, and I can confidently say it will be the cornerstone of HR strategy for 2024. Harnessing the power of data analytics enables HR professionals to make insightful decisions, predict future trends, and tailor strategies to meet evolving employee needs. With data - the more, the better.
Next comes Decentralization. As the world grows closer together, we’re moving towards more agile and transparent workplaces. It’s out with the old and in with the new. Decentralized decision-making and a culture of trust are essential for fostering innovation, adaptability, and long-term retention of your team.
Disaster Preparedness is the fifth D, and perhaps the most important. We’ve been reeling from the after-effects of COVID and the mass layoffs that struck the industry over the past few years. Knee-jerk reactions are not the way a successful organization can move forward and there is a need to plan ahead for whatever might come. The safety and wellbeing of your employees must remain a priority and leaders must do what they can to mitigate risks.
DEVI PRASAD DASH, APOLLO HEALTH AND LIFESTYLE
In 2024, the HR landscape prepares for transformative shifts, emphasizing strategic workforce planning to anticipate evolving talent needs amidst dynamic geopolitical and socioeconomic changes. Integrating people analytics emerges as a cornerstone, offering data-driven insights crucial for decision-making in retention, cost efficiency, compliance, and risk management.
Diversity & Skill-Based Hiring: It’s about time that organizations view DEI as more than just “must-do” trends or figures that must be achieved. It shall now take center stage and be a strategic imperative - determining the effectiveness of your EVP and culture. Skill-based hiring shall gain prominence, where talent will be significantly more important than one’s background and qualifications.
Integration of Technology: It goes without saying that technology will continue to play a large part in our everyday processes - especially Artificial Intelligence. It holds the power to streamline recruitment through AI bots and AI-powered sentiment analysis to perfect your people management skills further. The convergence of AI, virtual reality, and digital collaboration tools shapes a comprehensive approach to employee well-being, development, and sustainability within HR strategies. We’re witnessing a new era of the employee experience being shaped right in front of us.
The Crucial Role of the HR Leader: Approaching 2024, HR leaders' roles are amplified, steering organizations through challenges, nurturing resilience, and building a future where both individuals and organizations flourish together.
VISHAL SHARMA, GLENMARK PHARMACEUTICALS
Transformative Trends in Talent Acquisition: Organizations will shift towards skill-based hiring, valuing skills alongside formal education. The candidate’s experience will be very critical and this will define the employer brand and long-term retention of employees. Candidate’s experience will become a strategic tool that will push organizations to map, monitor, and improve micro steps in talent acquisition. Bias-free hiring necessitates technology monitoring for fair and inclusive recruitment.
Anticipated Challenges and Innovations in the Job Market: The current supply of talented individuals is very scarce and the overall scenario will be more challenging in 2024. Finding candidates with the right skills and the right behaviours is a herculean task and we will see a hardening of this space. Chasing only a few candidates creates a steep wage inflation and retention becomes a challenge. Leaders can prioritize fresher hiring after reinventing their learning agendas and also look inward to build up their existing talent.
HR Strategies and Workplace Dynamics: HR strategies shall change in 2024! A wonderful employee experience will ensure long-term retention, a vibrant internal talent marketplace place, and a recruitment-to-retire model of workforce planning. In today’s information overload, distractions, and ever-changing geo-political situations, guaranteeing your people's psychological safety in the workplace emerges as a decisive factor in the war for talent.
Future of Work Developments: Skill-based organizations shall become the norm. Emphasis on skill upgrading, and differentiating between upskilling and reskilling, can shape long-term employee strategies. The high adoption of technology, like AI, will bring changes in existing roles and also will create new roles. It’s extremely important to learn how to interact with technology. There’s no doubting the scope, but one cannot compromise building human creativity and problem-solving for it. Technology can also be used to act as a much-needed bridge between global and remote teams, facilitating social interaction like the good old days.
If anything is crystal clear from these insights, it’s that the future of HR is brimming with fresh ideas, adaptability, inclusivity, and positive change.
At Global Talent Exchange, we value fostering this spirit of transformation within our vibrant community, cultivating a space where discussion flows freely, connections are formed, and most importantly - action is ignited.
When great minds come together, no challenge is too big and behind every door lies an exciting opportunity. It’s just about finding the right one.