The preferred working location for this role is the Medtronic facility located in Hyderabad TG, India.

CAREERS THAT CHANGE LIVES

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives.

Medtronic is hiring a senior IT Salesforce, Data, Analytics & AI Manager to lead and drive implementation for Global Commercial IT transformation and platforms. As the Senior IT Salesforce. Data, Analytics & AI Manager, you will be responsible for overseeing the seamless integration of various IT systems and applications within the organization and providing curated data semantics and analytics to our global commercial and Regional stakeholders. Your primary focus will be on developing and implementing strategies that promote efficient customer care platform strategies and streamline processes across different technology platforms. You will lead a senior and big team of architects, project managers and business analysts through a lead by example philosophy. You will collaborate with cross-functional teams, including software developers, project managers, and business stakeholders, to ensure successful integration projects and deliver high-quality solutions. Your expertise in IT integration methodologies and technologies will be instrumental in driving innovation and maximizing the organization's operational efficiency. S/he will motivate and inspire large and diverse teams, manage multiple strategic and functional projects, identify, and resolve operational and integration challenges. You will oversee and influence cross-functional diligence and integration teams to ensure all activities are completed on tight deal timelines. Typical stakeholder groups include business and technology teams, Customer Service, Commercial, Technical Service, Manufacturing, HR, Finance, Tax, Legal, Open Source and Quality groups.

Medtronic is committed to fostering a diverse and inclusive culture.  Check out the accomplishments of our Women in IT group!  http://bit.ly/MedtronicWomeninIT

A DAY IN THE LIFE

Responsibilities may include the following and other duties may be assigned. The leadership role is Hyderabad based and requires 4-5 days working at office.

General:

• Manage a staff that consists of employees and contingents, providing leadership in goals/objectives, performance reviews, and mentorship.
• Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders.
• Develop and execute comprehensive IT integration strategies aligned with the organization's business objectives.
• Manage ongoing implementation of development efforts for multiple project / programs while working with other IT and business leaders to ensure effective delivery with high quality result.
• Engage with business stakeholders to understand their integration requirements and ensure that IT solutions align with their needs.
• Foster strong relationships with internal teams and external vendors to facilitate effective collaboration throughout the SDLC process.
• Leads quality control efforts and ensures delivery of enhancements and new functionality for Integration and additional software solutions over time.
• Provides coaching and leadership for the delivery of technical work products adhering to best practices
• Stay abreast of the latest trends and advancements in IT integration to recommend innovative solutions.
• Leads the road map of the integration application development tools, related use cases and methods.
• Dive deep on strategic business and functional aspects of the transaction as well as execution tactics of integration.
• Possess working knowledge of various integration methodologies, middleware solutions, APIs, ETL tools, and data transformation techniques, AWS cloud architectures.
• Oversee and influence cross functional diligence and integration teams on initiatives both before and after the project acquisition.
• Provides technical oversight and development guidance, coaching and support to development team members[KS1] 
• Experience developing on common platforms, tools, methodologies, and process[KS2]  improvement.
• Works collaboratively with cross functional IT team members and business leaders to ensure effective cross-project communication and issue management.
• Leads the transition process of newly developed code through a warranty period to successful[KS3]  transition to the dedicated support team. Provides analytics and intermediate data logs necessary for isolation of support issues encountered in the support team.
• Ensures and monitors programmer productivity. Regularly provides constructive feedback, coaching and training for developers.
• Responsible for budgeting, forecast and accountable for resources, vendors and project cost consumption
• Provide regular status reports and performance metrics to management and key stakeholders.

MUST HAVE (Minimum Qualifications)

·        18+ years of IT experience with a bachelor’s degree.

·        Experience in implementing Data warehousing, Data cloud migration, Salesforce transformation, Customer driven data insights and related platforms.

·        8+ years of managerial experience preferably with a team span of 50+

·        Experience and preferably certified Agile leader, leading by example with an agile mindset.

·        Team mentorship and coaching.

·        5+ years of Global Commercial IT, Customer Care IT or similar domain.

·        Experience in implementing IT strategies and exposure to new ways of working.

·        Strong in leadership skills with background of Global Technology platform transformation.

·        Strong cross-organizational collaboration skills; ability to operate effectively in a matrixed environment and global experience.

·        Project and/or Program management, planning and organizational skills, including the ability to handle large number of complex projects simultaneously in a fast-paced environment.

·        Strong business acumen and stakeholder management skills

NICE TO HAVE (Preferred Qualifications)

·        Previous Medtronic experience

·        MBA, and/or Master’s Degree in IT, Computer Science, or related field.

·        Experience in change management, as it relates to a culture and mindset of a complex organization including capabilities building, process design, ownership, and implementation.

·        Managing a Global Organization and Stakeholders.

·        Has experience in managing big data related projects from requirements engineering and stakeholder perspective

Required Knowledge and Experience:

·        8+ years of experience with a bachelor’s degree or 6+ years of experience with an advanced degree.

·        Experience with SAP Material, Customer, and Vendor Master Data conversions

·        Strong understanding of Data Migration Methodology (ETL) including profiling, cleansing, and validation activities

·        Hands-on experience with LSMW and Data Migration Cockpit

·        Experience with using various data migration tools and solutions that apply to SAP data migration implementations (Syniti, BODS, MDG, etc.)

·        S4 HANA implementation experience

·        Experience working across US and multiple time zones.

· 

Responsibilities may include the following and other duties may be assigned:

·        Review and refine migration strategy and plan, ensuring alignment with business objectives and technical requirements.

·        Provide guidance and direction to team members on technical aspects of the migration process, including system architecture, data migration, and testing.

·        Conduct regular meetings with stakeholders to update on project progress, address concerns, and manage expectations.

·        Lead and mentor team members, fostering collaboration, knowledge sharing, and professional development.

·        Perform hands-on technical work, such as system configuration, data mapping, and troubleshooting, as needed to support the migration effort.

·        Collaborate with other teams, such as BASIS administrators, developers, and business analysts, to ensure seamless integration and alignment of efforts.

·        Monitor migration activities, identify risks and issues, and implement mitigation strategies to keep the project on track.

Must Have:

Business Analyst with SAP CRM, Trackwise, QMS, salesforce

Responsibilities may include the following and other duties may be assigned.

• Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.
• Work with data sets to define use cases to improve products, processes and/or services.
• Collaborates with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.
• Drives business agenda during solution delivery process.
• Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems.
• Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.
• Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies.

Required Knowledge and Experience:

7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree or equivalent work experience. 

• Hands on experience as an SAP Finance Functional Analyst, with a focus on SAP ECC, SAP S/4HANA, and SAP Central Finance.
• Prior project experience with moving a client from ECC to S4 HANA is a plus.
• Proven experience in SAP support/implementations, with a focus on Finance and integrated modules.
• Strong understanding of financial processes, SOX compliance and risk management practices.
• Hands-on experience in configuring and customizing SAP finance modules to meet business requirements.
• Experience with Global rollouts.
• Strong virtual communication skills across all levels of Finance and IT organizations
• Problem-solving mindset and ability to troubleshoot complex integration issues.
• Excellent communication and stakeholder management skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions.
• Ability to work effectively in a fast-paced environment.
• Attention to detail and commitment to data accuracy.
• A working knowledge of accounting principles and processes.
  Nice to Have: Prior Pharma and/or Medical Device experience is desired and Familiarization with automation tools and Robotic Processing (RPA)

Job Description:

The preferred working location for this role is the Medtronic facility located in Hyderabad TG, India.

CAREERS THAT CHANGE LIVES

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives.

Medtronic is hiring a Senior IT Manager, IT and Managed Services, will be responsible for two critical components in support of the Vendor Management Office. First, this position will be a strategist, subject matter expert, and experienced professional with large, Indian-based MSP and BPO firms, understanding how to best manage large, complex contracts and relationships in order to maximize value creation and drive continuous improvement. Second, this position will serve as the  India leader for the  portfolio, coaching and mentoring all VMO employees based at Hyderabad, India. This role will report Director, Global IT India and also have close working relationship with Sr. Director IT and Managed Services, US. The success in this role will involve consulting with internal customers to understand their needs and then working with our most strategic IT service suppliers to meet and exceed those requirements. This position requires someone who is optimistic and entrepreneurial, with a bias for action – who embraces their role as a change agent to drive gains in supplier quality, cost, accountability, and innovation. This role is a key part of Medtronic’s global workforce strategy, which has been designed to leverage its service delivery partners for both recurring “run” functions and variable “plan” and “build” requirements.

Medtronic is committed to fostering a diverse and inclusive culture.  

A DAY IN THE LIFE

·       Key responsibility to help develop the vendor management strategy for Global IT’s services suppliers. Takes a long-term view that considers cost, quality, supplier mix, capability areas, competitive leverage, and preferred providers 

·       Works collaboratively with the VMO team, internal customers, and external third-party IT services providers to align strategy with execution

·       Provides local team leadership for all VMO employees at MEIC. Creates a culture of excellence and sense of teamwork, growing and developing each person while ensuring harmony and cohesiveness across the global VMO function

·       Creates and maintains relationships with our Top 10 Indian-based IT services suppliers. Responsible for site visits, audits, and local, face-to-face investment in our strategic partners. Able to leverage these relationships to map out priorities, influence outcomes, and ensure Medtronic’s needs are met by our suppliers

·       Communicates past, present, and future IT services narratives effectively. Takes a data-driven, objective view of performance and uses internal and external feedback to create continuous improvement in service delivery

·       Delivers measurable quality and performance improvements year-over-year, as seen in both monthly SLA/KPI metrics and customer satisfaction scores

Delivers measurable financial value year-over-year, coming from cost savings, cost avoidance, and supplier-driven AI, automation, process and resource efficiency

MUST HAVE (Minimum Qualifications)

·       Bachelor’s degree, preferably in a technical or business related field

·       18+ years working in some combination of IT operations, procurement, or vendor management; where influencing supplier behavior was a core part of the position

·       12+ years working with IT services suppliers, with particular emphasis on large, multinational firms such as Cognizant, TCS, Wipro, HCL, Accenture, IBM, etc.

·       7+ years creating and driving vendor strategy, aligning customer requirements with third-party services, delivering successful outcomes via internal/external teams

·       Experience working with global teams in a follow-the-sun model; effective working with people and teams across APAC, EMEA, and the Americas

NICE TO HAVE (Preferred Qualifications)

·       Strong written, oral, and interpersonal communication skills, specifically as it relates to coaching and mentoring employees and working with service providers

·       Ability to influence – both internally and externally – using an objective, data-driven approach to reach the right solution

·       Strong presentation skills – in support of both monthly recurring reporting and ad hoc strategy and analysis that must be communicated to internal customers

·       Intellectually curious and entrepreneurial – always looking for new approaches to problems, and new opportunities for improvement

·       Optimistic and solution focused – brings a positive outlook to the team, with a belief that we can always find a better, faster, cheaper way to deliver vs. the status quo

·       Experience working with India-based IT services firms, specifically in a customer-supplier context where vendor management was a key part of the position

·       Experience working with U.S. multinational firms, customers, and/or leadership teams; able to communicate and influence across cultures and time zones

Strong team management, cross functional leadership, lead by influence and negotiation skills

Required Knowledge and Experience:
Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.
May have practical knowledge of project management.

7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree or equivalent work experience. 

• Proven experience as an IT Release Manager or in a similar role within a software development environment.

• Strong understanding of software development lifecycle (SDLC) and agile methodologies.

• Experience with release management tools and technologies.

• Excellent organizational, communication, and leadership skills.

• Ability to work under pressure and manage multiple priorities.

• Strong problem-solving and decision-making abilities.